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About Us


The Magnolia Springs Way

Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day. That’s just our way. The Magnolia Springs Way.


Not-for-Profit Community

As a not-for-profit community, our focus is on residents rather than investors—on the heart, not the pocketbook at Magnolia Springs. So you can feel confident your happiness, safety, and security are our top priorities—all within the context of a financially secure community.


Management Team

You can be confident Magnolia Springs communities are well-run because they are managed by a proven local executive team and backed by a nationwide leader in senior living—Life Care Services, An LCS® Company.


Mission Statement

Magnolia Springs Mission is “to enrich our residents’ lives by fostering a culture and creating a community where everyone we serve is celebrated.” Magnolia Springs Core Values are as follows:

– Serve Others with Heart, Passion and Respect.
– Place Our Residents’ Needs Above All Else
– Provide Outstanding Customer Service and Hospitality
– Act with Integrity
– Provide a Positive Atmosphere for All
– Provide Our Residents with a Lifestyle that Promotes Independence and Choice
– Provide a Culture to Enrich Faith and Strengthen Connections to Family and Friends
– Create Multi-generational Engagement
– Provide a Safe and Secure Home

Nancy Orr-Rainey, Executive Director

Nancy_8028_v2From the time she was a teenager working as a nursing assistant, Nancy has committed her entire career to older adults and their families. She is a licensed registered nurse with a bachelor’s degree in psychology and a master’s degree in gerontology from the University of Southern California. Her direct care and management experience is diverse across many healthcare settings. She is also a published author and researcher on the topic of Alzheimer’s disease.


Sara Townsend, Director Of Resident Services

Sara Townsend - Dir of Resident SrvsSara is proud to have been born and raised in Oldham County, Kentucky. At a young age she started volunteering helping the elderly in a local hospital. Her passion continued while attending Western Kentucky University and Indiana University Southeast, graduating with a bachelor of nursing degree. The foundation of her career includes roles as a certified pharmacy technician, a Ventricular Assist Device Coordinator in a heart failure program, an ICU nurse in an open heart and cardiovascular unit, a nurse in a step down unit focusing on pulmonary hypertension and heart failure, and as a manager in home health. She feels her broad range of experience as a registered nurse with multisystem issues and years of helping the elderly will enrich Magnolia Springs’ mission of promoting every individuals’ health and continued independence. In her spare time she enjoys her photography hobby, as well as spending time with her family and dogs.


Christina Hynes, Business Office Manager

Christina Hynes - Dir of Bus OpsChristina moved into the position of Business Office Manager for Magnolia Springs East in October 2014. However, she has been a member of the Magnolia Springs and Grandview Care, Inc. team for over 10 years. She previously worked at the corporate office in various accounting oriented roles.


Bob Lefever, Director of Culinary Services

Bob Lefever - Dir of Food SrvsChef Bob has over 35 years of culinary experience. In addition to his years serving our country, he was the Executive Chef at The Pendennis Club in Louisville, Kentucky for 14 years. He has also held previous positions as a Corporate Trainer for Morrison’s Cafeteria, Kitchen Manager at St. Matthews Manor Nursing Home and Chef at Kuntz’s Fine Dining, the flagship restaurant at The Galt House Hotel in Louisville.


Alice Phillips, Director Of Life Enrichment

Tammy Underwood - Dir of ActivitiesAlice Phillips, a native Louisvillian, returned to her Kentucky roots in 2014 after 26 years as a military spouse. Add to that a background in management, marketing/communications, and large scale event planning, and you can see why stepping into the role of Director of Life Enrichment seemed a perfect fit. It was this lifetime of “people experience” that brought her to MSE. It is her love of the residents, as well as her love for organizing inclusive and creative activities that will enrich the life of each Magnolia Springs East resident.


Becky Goin, Director Of Memory Way

Becky Goin - Director of Memory CareBecky was born and raised right here in Louisville in the small suburb of Fairdale. Becky obtained her Bachelor’s degree in Social Work from Spalding University in 1992 and her Master’s degree in Social Work from the University of Louisville in 1993 and has worked with older adults since that time. Memory care is her passion and where her heart lies. She is so happy to have found her new home here at Magnolia Springs East.

Her goals for the Memory Care Unit are working and collaborating with all staff and families of her residents to elevate the programs. She has a vision of a heightened level of activities in which to engage residents, creating an environment that fosters well-intentioned stimulation, yet offering a comfortable setting for all!


Erik Santos, Director of Plant Operations

Erik Santos - Dir of Plant OpsErik was born in Guatemala City, in Central America. He and his family have been residents in the United States since 1998. Erik has traveled extensively in the United States and has been in the building and contracting business for over six years before coming to Magnolia Springs two years ago. When not working, Erik devotes his time to his family and church.